inak888 Privacy Policy

Last Updated: 1 January 2026

1. Introduction

Welcome to inak888. This Privacy Policy describes how inak888 ("we", "us", "our") collects, uses, discloses, and safeguards the personal information of users ("you", "your") who access our online casino and sportsbook platform at inak888.lat ("the Platform").

inak888 is committed to maintaining the privacy and security of your personal data in accordance with applicable data protection laws and international gaming regulatory standards. By creating an account, accessing, or using the inak888 Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

If you do not agree with the terms set out in this policy, you should immediately discontinue your use of the inak888 Platform and contact our support team to request account closure and data removal where applicable.

2. Data We Collect

In order to operate the inak888 Platform and comply with applicable gaming regulations, we collect the following categories of personal data:

2.1 Account Registration Data

• Full legal name as per your MyKad or valid identification document
• Date of birth (to verify you meet the 21+ age requirement)
• Residential address, including postcode and state (e.g., Kuala Lumpur, Selangor, Penang, Johor Bahru)
• Email address and mobile phone number
• Preferred username and encrypted account credentials

2.2 Financial and Transaction Data

• Bank account details for processing deposits and withdrawals (Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect)
• E-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay, DuitNow)
• FPX transaction references and payment history
• Deposit and withdrawal amounts denominated in Malaysian Ringgit (MYR / RM)

2.3 Identity Verification (KYC) Data

• Copies of government-issued photo ID (e.g., MyKad, passport)
• Proof of address documents where required under our Know Your Customer procedures
• Source of funds documentation when applicable under anti-money laundering obligations

2.4 Usage and Behavioural Data

• IP address, device type, browser type and version, and operating system
• Pages visited on the inak888 Platform, session duration, and navigation patterns
• Game history, wager amounts, and platform interaction logs
• Geolocation data (general city or region level, not precise GPS coordinates)

2.5 Communications Data

• Support chat transcripts, email correspondence, and feedback submissions
• Survey responses and promotional participation records

3. How We Use Your Data

inak888 uses the personal data we collect for the following purposes:

• Account creation and management: To register, verify, and maintain your inak888 account, including enabling access via inak888 Login.
• Service delivery: To provide our full suite of gaming products including live casino tables, slots, sportsbook betting markets, virtual sports, and live baccarat.
• Payment processing: To facilitate deposits and withdrawals using your preferred Malaysian payment methods and e-wallets.
• Identity verification and fraud prevention: To meet KYC and Anti-Money Laundering (AML) obligations imposed by applicable gaming regulations.
• Customer support: To respond to your enquiries, resolve disputes, and improve our service quality.
• Responsible gaming: To monitor gaming patterns and enforce self-exclusion, deposit limits, or cooling-off periods you have requested. Visit our Responsible Gaming page for details.
• Platform improvement: To analyse usage trends and develop new features, promotions, and personalised recommendations.
• Marketing communications: To send you promotional offers, bonus updates, and platform news — only where you have provided consent and subject to your opt-out rights.
• Legal compliance: To meet reporting obligations under applicable laws, respond to lawful regulatory or law enforcement requests, and enforce our Terms & Conditions.

4. Legal Basis for Processing

inak888 processes your personal data on the following lawful grounds:

• Contractual necessity: Processing required to perform the contract between inak888 and you as a registered player (e.g., account management, payment processing).
• Legal obligation: Processing required to comply with applicable laws, gaming regulations, AML requirements, and financial reporting obligations.
• Legitimate interests: Processing carried out for fraud detection, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent — particularly for marketing communications. You may withdraw consent at any time.

5. Data Sharing and Disclosure

inak888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your information with carefully vetted third parties in the following circumstances:

• Payment service providers: We share necessary financial data with banks, FPX operators, and e-wallet providers (Touch 'n Go eWallet, Boost, GrabPay, DuitNow) solely to process your transactions.
• Identity verification partners: Third-party KYC and AML screening services may process your identification documents to fulfil regulatory obligations.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and analytics partners who operate under strict data processing agreements and are contractually bound to protect your data.
• Gaming platform providers: Game studios and live casino operators whose products are available on inak888 may receive anonymised session data for technical support purposes only.
• Regulatory and law enforcement authorities: Where required by law, court order, or valid regulatory request, inak888 will disclose personal data to the relevant authorities. We will notify you of such disclosures where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to equivalent data protection obligations.

All third parties with whom inak888 shares personal data are required to implement appropriate technical and organisational security measures consistent with the standards we apply internally.

6. Cookies and Tracking Technologies

inak888 uses cookies and similar tracking technologies to enhance your experience on our Platform, analyse traffic patterns, and deliver relevant content. The types of cookies we use include:

• Essential cookies: Necessary for the Platform to function. These enable core features such as secure login sessions and account authentication. They cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Help us understand how players interact with inak888 — for example, which games are most popular, how long sessions last, and which pages are visited most frequently. Data collected is aggregated and anonymised.
• Functional cookies: Remember your preferences such as language selection, preferred payment method, and display settings, so we can personalise your experience on return visits.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only placed with your prior consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the availability or performance of some inak888 features. For more information, refer to your browser's help documentation.

7. Data Retention

inak888 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations. Specifically:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in line with standard AML record-keeping requirements under applicable gaming regulations.
• Transaction and financial records: Retained for a minimum of seven (7) years to comply with financial reporting obligations and potential audit requirements.
• Customer support communications: Retained for three (3) years following the resolution of your enquiry, to assist with any follow-up issues or disputes.
• Marketing consent records: Retained for the duration of your subscription to marketing communications, plus a reasonable period thereafter as evidence of your consent.

Once the applicable retention period has lapsed and there is no legitimate reason to continue holding your data, inak888 will securely delete or anonymise it in accordance with our internal data destruction procedures.

8. Your Rights as a Data Subject

As a user of the inak888 Platform, you have the following rights in respect of your personal data, subject to applicable legal and regulatory limitations:

• Right to access: You may request a copy of the personal data inak888 holds about you, along with information about how it is being processed.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
• Right to erasure: You may request that inak888 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we temporarily suspend the processing of your personal data in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: Where technically feasible and legally applicable, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time, and we will cease such processing without delay.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the rights listed above, please contact our Data Protection team at [email protected]. We aim to respond to all valid requests within thirty (30) calendar days. In complex cases, we may extend this period by an additional two months, and will notify you accordingly.

9. Data Security

inak888 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our servers
• AES-256 encryption for sensitive data stored at rest, including payment credentials and KYC documents
• Multi-factor authentication options for player account access via inak888 Login
• Regular third-party security audits and penetration testing of the inak888 Platform infrastructure
• Role-based access controls ensuring only authorised inak888 personnel can access personal data, on a strictly need-to-know basis
• Continuous monitoring and intrusion detection systems to identify and respond to potential security threats in real time

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your inak888 account and to keep your login credentials confidential. If you suspect unauthorised access to your account, contact us immediately at [email protected].

10. Minors and Age Restriction

The inak888 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register for or use the inak888 Platform in any capacity.

During the registration process, inak888 collects date of birth information and may request supporting identification documents to verify that all users meet the minimum age requirement. Any account found to belong to a person under 21 will be immediately suspended, all funds returned where verifiable, and the associated personal data securely deleted.

If you believe a minor has registered on the inak888 Platform, please notify us immediately at [email protected] so we can take appropriate action without delay.

11. Changes to This Privacy Policy

inak888 reserves the right to amend or update this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, or our internal data practices. When material changes are made, we will notify registered users via email or a prominent notice on the inak888 Platform prior to the changes taking effect.

The "Last Updated" date at the top of this policy will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how inak888 is protecting your information. Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way inak888 handles your personal data, please do not hesitate to get in touch with our Data Protection team:

• Email: [email protected]
• Response time: We aim to acknowledge all enquiries within 2 business days and resolve them within 30 calendar days.
• Languages supported: English, Bahasa Melayu, and Mandarin Chinese

For concerns related to responsible gaming, self-exclusion tools, or problem gambling support, please visit our dedicated Responsible Gaming page for guidance and resources available to Malaysian players.